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Privacy Policy

Privacy Policy (PLACEHOLDER)

Version 1

Draft pending publication — this is the latest working version and the final wording may change.

These terms are a working draft pending legal review and may change before they take effect.

DRAFT PLACEHOLDER — NOT LEGAL ADVICE. These Terms & Conditions have not been reviewed by counsel and MUST be replaced with lawyer-approved text before publishing in production. Review against UU PDP (Law 27/2022), Indonesian consumer protection (member terms) and labour/contractor law (staff terms) is required.

1. About this policy

[PLACEHOLDER] This is draft placeholder text for STRIVE's privacy policy under Indonesia's Personal Data Protection Law (UU 27/2022, "UU PDP"). It exists only so the product can be wired end to end, and it MUST be replaced with lawyer-approved wording before launch. STRIVE is a HIIT studio in Pantai Indah Kapuk, Jakarta, operated by PT Grup Aktivitas Sehat.

2. Personal data we collect

[PLACEHOLDER] Final wording pending legal review. This section will list the personal data STRIVE collects and processes:

  • Identity and contact data — your name and WhatsApp phone number, used to create and secure your account.
  • Attendance data — class bookings, check-ins, cancellations and waitlist activity.
  • Payment records — packages purchased, amounts, payment status and refund history.
  • WhatsApp messages — conversations you have with the studio's WhatsApp number, including booking and reminder threads.
  • Basic health context you choose to share with a coach, such as injuries to work around.

3. Why we process it

[PLACEHOLDER] Final wording pending legal review. This section will explain the purposes and lawful bases: running your membership and bookings (performance of contract), sending class reminders and account notifications (performance of contract), payment administration and tax compliance (legal obligation), studio safety and coaching quality (legitimate interest), and marketing messages (consent, which you can withdraw at any time).

4. Sharing & processors

[PLACEHOLDER] Final wording pending legal review. This section will name the categories of processors STRIVE relies on — messaging (WhatsApp Business Platform), payment providers and cloud hosting — and confirm that STRIVE never sells personal data.

5. Retention

[PLACEHOLDER] Final wording pending legal review. This section will state how long each category is kept: account and attendance data for as long as your account is active, payment records for the period required by Indonesian tax law, and WhatsApp conversation history per the retention schedule to be confirmed by counsel.

6. Your rights under UU PDP

[PLACEHOLDER] Final wording pending legal review. As a data subject you can:

  1. Access — ask for a copy of the personal data we hold about you.
  2. Correction — ask us to fix inaccurate or outdated data.
  3. Erasure — ask us to delete your personal data, subject to records we must keep by law.
  4. Withdraw consent — stop marketing messages at any time without affecting your membership.

7. Contact

[PLACEHOLDER] Final wording pending legal review. Questions or requests about this policy and your data: contact the studio at [email/WhatsApp contact — to be confirmed], or speak to the front desk at the studio.